http://www.tennissource.net/faq/upgrade.html 2009-08-02T08:53:05.135-06:00 http://www.tennissource.net/faq/upgrade.html#Can_we_use_the_old_and_new_syst 2009-08-02T08:53:05.135-06:00 That depends. Certain functionality is unique to the new system and using it in a mixed mode will be an issue. FaqMaker http://www.tennissource.net/faq/upgrade.html#Can_you_come_on-site_for_the_tr 2009-08-02T08:52:23.784-06:00 Yes, the standard on-site consulting fees apply. However, this is not a requirement. FaqMaker http://www.tennissource.net/faq/upgrade.html#What_if_the_training_is_not_lon 2009-08-02T08:51:31.163-06:00 After the initial training we believe that most questions can be answered by support at no charge. FaqMaker http://www.tennissource.net/faq/upgrade.html#Why_is_there_an_upgrade_fee 2009-08-02T08:50:24.933-06:00 We believe that the new system has some great features, but these need a formal training session and this needs to be charged. FaqMaker http://www.tennissource.net/faq/upgrade.html#What_is_the_price_of_the_upgrad 2009-08-02T08:49:02.816-06:00 The upgrade price is a one-time fee of $150. This includes the 1-2 our training session and the database upgrade and configuration. These is no change to your monthly subscription fee. FaqMaker http://www.tennissource.net/faq/upgrade.html#Is_training_required 2009-08-02T08:46:41.174-06:00 Yes, once the system has been upgraded a 1-2 hour training session will be needed prior to use. This is included in the upgrade price of $150. FaqMaker http://www.tennissource.net/faq/upgrade.html#How_long_will_the_upgrade_take 2009-08-02T08:45:32.526-06:00 Once you have scheduled the upgrade, it will take approximately two days to upgrade the system with the new capabilities FaqMaker